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Everyone

Ecotricity

Lollipop

Ecotricity is Britain’s greenest energy company, provides the best customer service in the industry, and has an ethical pricing policy, where all customers pay the same, no matter when they joined or how they pay. 
The Ecotricity App gives you access to lots of great features to manage your account online and on the go. 
Users of the Ecotricity App can: 
• Access your Ecotricity account at any time 
• Submit meter readings for your gas and electricity accounts – quickly and easily 
• View the real-time balance on your account
• Make a full or part payment
• Save your payment method for the next time you make a payment
• View your previous bills
• Download PDFs of your bills
• Get a notification and email when your latest bill is ready for you to view
• Report any problems with your meter – and even send a photo to show us what’s wrong 
• Use the handy torch to help you read your meter in dark places
• Edit your contact details and let us know how you’d prefer to hear from us, whether it’s by letter or email
• Access 24 hour emergency contact numbers to report power cuts or gas leaks 
If you have any issues with the app, please get in touch with us by emailing onlineissues@ecotricity.co.uk or by calling 0345 555 7 200.
To switch to Ecotricity, visit www.ecotricity.co.uk or call us on 0345 555 7 200.

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